Playfund Payout

Started by anakin6199 3 posts 253 views

Reply on sbox.game
  1. #1
    anakin6199 5,283
     Does anyone know the correct email to contact Facepunch/S&box about Playfund payouts?


    I have a Playfund payment that has been pending since July 2026, and I still haven’t received any payout.


    I originally posted on the Facepunch forum and was told to contact billing. I emailed billing over two weeks ago but haven’t heard back. I’ve since also tried the support and finance emails, but I’m not sure which address actually handles S&box Playfund payment issues.


    I mainly just want to make sure I’m contacting the right place. If anyone has dealt with a Playfund payout issue before and knows the correct email/contact, I’d really appreciate it.


    Thanks!

  2. #2
    garry Facepunch 2,270
  3. #3
    anakin6199 Started this 5,283
    The big man himself - thank you! 

    I got an email from billing yesterday that helped me solve the issue (hopefully). I will know once the payment is fully finished; it isn't pending anymore, so fingers crossed!